Information Systems
At Page Step, we understand that you need systems to manage your
day-to-day operations. We bring a wealth of experience to support your
Internet-based information management systems needs.
Client Relationship Management (CRM)
helps you bring clarity to your sales processes, build loyal, long-term
client relationships, accelerate productivity and boost call centre
efficiency. This combination allows you to derive comprehensive, real-time
customer intelligence.
Online Customer Support
allows customers to ask for help, provide feedback,
track their purchases, deliveries and invoices, and derive other useful and
timely information about their interaction with your services – all
available 24/7.
Wikis
provide for user collaboration on internal or public documentation or
knowledge bases. Content contributions to wikis can be controlled and tracked.
[...] I wanted to let you know I had an exceptional fall semester. I
don't know how much of the increased sales can be attributed to the
website, but the website has resulted in Internet sales and gave
suppliers more confidence in dealing with my new business. Starting
with one used textbook wholesaler and consigned books from students, I
now also deal with new books from the major publishers I have chosen to
deal with. The Okanagan Textbook Exchange can now truly be called an
Off-Campus bookstore.
Thanks again for helping to keep my site current, I'm always impressed
with your promptness.
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